Privacy Policy

Your Privacy Matters to Us

H&T Puppies House respects your privacy and values the trust you place in us when you visit our website, contact us about puppies or complete a purchase. This Privacy Policy explains what information we collect, how we use it, how we protect it and the choices you have regarding your personal data. By using our website or services, you agree to the practices described in this policy.

Information We Collect

H&T Puppies House may collect personal information that you voluntarily provide when you:

• Fill out a contact form or inquiry form
• Request information about available puppies
• Join a waiting list or reservation list
• Complete a purchase or place a deposit
• Subscribe to email updates or newsletters

The information you provide may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment related details processed through secure third party services
• Preferred breed, puppy preferences and related details

We may also collect non personal information automatically through cookies and similar technologies, such as browser type, pages visited and general usage patterns to help improve our website.

How We Use Your Information

Information collected by H&T Puppies House is used to:

• Respond to your inquiries about puppies, pricing and availability
• Process reservations, deposits and purchases
• Provide updates about litters, appointments and shipping arrangements
• Share important information about puppy care, health and pickup instructions
• Improve our website, communication and customer experience
• Send occasional promotional messages if you have chosen to receive them

Your information is not sold or rented to third parties. Any marketing communication can be stopped at any time by using the unsubscribe option or contacting us directly.

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our pages. Cookies are small text files placed on your device that help remember preferences and track aggregate usage data. This information is generally anonymous and used for:

• Measuring website traffic and performance
• Understanding which pages visitors find most helpful
• Improving layout, content and navigation

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function fully if cookies are disabled.

Sharing and Disclosure of Information

H&T Puppies House may share limited personal information with trusted third parties only when necessary to provide our services. Examples include:

• Payment processors that handle secure transactions
• Shipping or transport providers that deliver your puppy
• Veterinary professionals when coordinating health records and certificates

These third parties are given only the information needed to perform their services and are expected to protect it appropriately. We may also disclose information when required by law, court order or government request, or when needed to protect our legal rights, property or safety.

Data Security

Protecting your information is taken seriously at H&T Puppies House. Reasonable administrative, technical and physical safeguards are used to reduce the risk of loss, misuse or unauthorized access to personal data. These measures may include secure connections for transmitting sensitive details, limited access to information and secure storage practices. While no method of transmission or storage can be guaranteed as completely secure, we work continuously to maintain a safe environment for your data.

Retention of Personal Information

Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Factors that influence retention include:

• Length of time you remain an active customer
• Need to maintain records for legal, tax or accounting purposes
• Ongoing support related to your puppy’s health or ownership

When information is no longer needed, it may be securely deleted, anonymized or removed from active systems.

Your Choices and Rights

You have choices regarding how your information is used and shared. Depending on your location and applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Ask for corrections to inaccurate or incomplete data
• Request deletion of certain personal information, subject to legal requirements
• Limit or object to certain uses of your information
• Opt out of marketing emails and communications

To exercise these rights or update your information, contact us using the details provided on our website. We will respond within a reasonable time and in accordance with applicable laws.

Third Party Links

Our website may include links to external websites, social media pages or third party services. These sites have their own privacy policies and practices, which may differ from ours. H&T Puppies House is not responsible for the content or privacy practices of those external sites. We encourage you to review their policies before providing any personal information.

Children’s Privacy

Our website and services are intended for adults and families who are legally able to enter into purchase agreements. We do not knowingly collect personal information from children without parental consent. If you believe that a child has provided personal data to us without appropriate permission, please contact us so we can review and remove the information where appropriate.

Updates to This Privacy Policy

H&T Puppies House may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. Any revisions will be posted on this page with an updated effective date. Continued use of our website or services following any changes indicates your acceptance of the updated policy, so we encourage you to review it periodically.

Contact Information

Questions or concerns about this Privacy Policy or our handling of personal information can be directed to us using the contact details listed on the H&T Puppies House website. We welcome your questions and will do our best to address them promptly and clearly.